Jeep Wave Customer Care Program
Jeep Wave is a loyalty program that gives Jeep owners extra support and benefits at no additional cost.
- Up to 6 oil changes and tire rotations during the first 3 years of ownership. You’re invited to redeem your oil change and tire rotation services at a CarHub Service location.
- If a covered component needs to be replaced and you must leave your vehicle at the dealership overnight, you’ll be covered with the following:
- Rental vehicle for your first day*
- Trip interruption coverage** and 24/7 roadside assistance for the duration of your 5 year/100,000 km powertrain limited warranty.
- Grand Cherokee and Wrangler 4xe owners get the same coverage for the duration of their 8 year 160,000 km battery warranty
- Jeep Wave membership can be transferred if you sell your vehicle***.
Jeep Wave Eligibility
Jeep Wave is available for these new models:
- 2022/2023 Grand Cherokee L
- 2022/2023 Grand Cherokee
- 2022/2023 Grand Cherokee 4xe
- 2023/2024 Wrangler
- 2023/2024 Wrangler 4xe
- 2023 Gladiator
For elite customer service where any of your inquiries can be addressed, call 1-833-JEEPCAN (1-833-533-7226).
* Jeep Wave will contribute toward the rental if your vehicle has a defect causing the vehicle to become inoperable and must be kept overnight at an authorized FCA Canada Inc. retailer for repairs covered by your Service Contract or vehicle warranty. Even if your vehicle can be repaired the same day, rental car allowance is available for same-day warranty or contract repairs excluding maintenance.
** If your vehicle experiences a mechanical breakdown within the membership term limits while at least 200 kilometres from home, up to $100 per day of hotel, meals or return transportation (not including car rentals) expenses can be claimed for reimbursement, to a maximum of $300.
*** The Jeep Wave membership may be transferred to all subsequent owners at no charge. Transfers of plan coverage must be handled by an authorized FCA Canada Inc. retailer and must be applied for within 30 days of the sale of the vehicle to the subsequent owner. It is recommended to keep your proof of vehicle maintenance for the next owner. Once a dealer transfers the Jeep Wave membership plan, the new owner will receive a welcome kit in the mail outlining the benefits and terms and conditions of the membership.